Implementing Feedback-Informed Work in Agencies and Systems of Care

Target audience and instructional level of this course: foundational

Dr. Miller and the ICCE receive compensation through the sales of this manual. There is no outside commercial support related to this CE program and no known conflict of interest.

TRAINING

In this manual the implementation of Feedback-
Informed Treatment (FIT) in agencies and
healthcare systems is explored. The objective is to
guide organizational staff through the process of
implementation. Practical strategies will be provided
for each stage, including: preparation, planning, and
sustainability. This manual also includes exploration
and discussion of potential challenges as well as
suggestions for resolving the most common difficulties
encountered when implementing FIT in real world
clinical settings.

Bertolino, B., & Miller, S.D. (Eds.) (2013). The ICCE Feedback Informed Treatment manuals (Volumes 1-6). Chicago, IL: ICCE Press.

Learning Objectives

After completing this training the health care professional will be able to:

• Describe the process of agency implementation of FIT
• Describe the exploration phase
• Describe the installation phase
• Describe the initial implementation phase
• Describe full agency implementation of FIT

Scott D. Miller, PhD, is a co-founder of the Center for Clinical Excellence, an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavior health. Dr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results. He is one of a handful of "invited faculty" whose work, thinking, and research is featured at the prestigious "Evolution of Psychotherapy Conference." His humorous and engaging presentation style and command of the research literature consistently inspires practitioners, administrators, and policy makers to make effective changes in service delivery.

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